Returns of most items are accepted within 30 days of the date of purchase. If 30 days have passed since your purchase, we cannot offer you a refund on your purchase.

To be eligible for a return, your item must be in the same condition that you received it. If you are returning a dry fire system, it must also be in the original packaging and contain all batteries and accessories included with the original purchase.

Ammunition purchases are exempt from our return policy. All ammunition sales are final.

There are certain situations where only partial refunds may be granted:

• A firearm or accessory that is damaged or missing parts
• A dry fire system without the original packaging or with severely damaged packaging or missing batteries
• For any purchase that incurred an FFL transfer fee, such fee is non-refundable under any circumstances

Refunds

Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or partial refund within 14 days.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you paid with cryptocurrency, the purchase price in USD will be returned to you by cash or by a cryptocurrency transaction, regardless of fluctuations in the value of the currency of payment. If you prefer another method of refund, please indicate your preferred method at the time of your return. We will try to accommodate your needs to the extent permitted by law and the terms of our bank and/or payment processor.

Shipping Returns

To return your product by mail, you should mail your product to our physical location denoted on the Contact page and notify us by e-mail.

You will be responsible for paying for your own shipping costs for returning your item. Shipping charges are NON-REFUNDABLE. If you provide Capital Arms Depot with an invalid shipping address on your order, and the merchandise gets returned to us, we will refund the cost of the item, exclusive of shipping charges. Please verify your shipping address with your selected shipping carrier before ordering.

Any order placed that does not meet legal requirements will be automatically canceled and refunded, less a 4% fee. Credit card companies charge for transactions, cryptocurrency payments incur gas fees, and Capital Arms Depot spends time rectifying such errors. Capital Arms Depot will not absorb any such cost incurred due to ignorance of federal, state, or local law.

Depending on where you live, the time it may take for your exchanged product to reach you or your refund to be tendered will vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. CAD cannot guarantee successful shipment.

Need help?

Please contact us for any additional questions or concerns related to refunds and returns.